Are real conversations dying?
A New Petventure?
Virtual anything is everywhere. And with the introduction of artificial intelligence, or A.I., into many digital aspects of the life we call the internet, it’s only natural to think it makes for a simpler and faster way to get things done. But is it really better?
Now, our goal is not to sway you either way, but just to really inform you of our direction with our business(es). We like to think that there are useful ways to introduce our clients to this concept. A lot of things are scary concerning the potential of A.I., but to learn more about how things work, we need to be in the center of it, or at least use it ourselves.
Our goal is to provide a better and more fluid communication experience. If a virtual assistant or Chatbot can help you solve something, then we want to be able to provide our clients with that service experience. If it’s unable to provide answers, then we will be notified of the situation, then have the ability to jump in at that point in the conversation. Makes sense?
We believe in testing, at least the application of it. When we decide it’s not working, we will either revise the plan or remove it. Many times, when businesses don’t follow the advancements of technology and do the same things as other successful businesses do, they fall behind, get outdated, and eventually disappear. We obviously don’t want that to happen, because we love caring for your fur babies, and we’re willing to try to make this work. So, we encourage you to test it with us. Is that fair?
Launch Plans
Within the next month or so, you will see this project go live. The first step is to create a means to message us directly. We decided that Messenger by Meta Platforms, Inc. is a great and recognizable messaging tool which will provide better user experience with our website and other projects in the works. It will also easily provide another path for payments, communication, and site navigation, when the Chatbot is enabled. If you already follow us on Facebook or Instagram, you’re halfway there.
Download Messenger now, by tapping the buttons to your App Store, respectively, associated with your specific phone below, to join us for free.
After we’re all accustomed to using messenger, when we go live, you’ll be able to directly send us a message from the website or from the Messenger app on your phone. That way, when you have questions or concerns, we will be able to help you right away.
The second step is to enable a chatbot or A.I. virtual assistant. This isn’t meant to replace us to resolve problems, but more of a way to help solve issues when dealing with things like:
- Booking appointments
- Getting more information about Booking Passes
- Getting information about pricing
- How to request for cancellation of a booking
- How to give us feedback and give us a review. (Something very special to us.)
- How to get referral codes/credit
- And so much more…
We’re not going to ignore you, but when we’re not available to answer your question, at least there’s a way to get you that information, so it can be quickly resolved. And if you what you want to find is not available, you can easily call or text us, as usual. For now, consider using messenger for future communication.
We hope our plans to keep relevant with the market trends helps you. Give us your thoughts below on this topic, or other ways we can improve our service to you. That way, we always do the things that serve you best.
Thanks for reading! Please be sure to follow us on Facebook and Instagram for not so informative, but fun and entertaining content. We appreciate your business and all of you who support us.
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