Hello everyone! Happy New Year and welcome to 2023! We are so thankful and grateful for all of you, whether or not you have used our services, but have given your continued support. We wouldn’t be here without you, so we truly want to express our gratitude by going over some features about our booking packages.
We have had a number of clients ask us how booking packages work and how much can be saved by booking with them. Those are great points to make, so let’s jump into the most frequently asked questions and their corresponding answers, shall we?
1. What are the current available booking package choices?
Here at Petraordinary we call our booking packages as booking passes and currently provide booking passes only for our most popular services listed below:
- Pet Boarding
- Drop-in Visits
As more clients use our other services more frequently, booking passes will be made available for those services as well.
2. What are the current choices for each booking pass?
We currently provide booking passes in a series of 1-week, 2-week, and 3-week time periods. Since three weeks was the most at one-time-period for a number of our clients, though uncommon, we decided to make that the biggest choice available, with one week being the most common and an easy choice.
3. What are the various savings values for each booking pass?
- For a 1-week booking pass, we have given a savings value of approximately 5% of the total cost of a seven day period.
- For a 2-week booking pass, we have given a savings value of approximately 7.5% of the total cost for a 14 day period.
- For a 3-week booking pass, we have given a savings value of approximately 10% of the total cost for a 21 day period.
4. How does a booking pass work?
Though each booking pass is catered to a set period, as our client, we find it to be beneficial to offer them to use as a means to save and book at anytime. This means you are not required to use all of the days in one booking, you’re free to break up those days into several bookings of your choice, at your discretion.
5. How do I keep track of my booking pass balance?
We do that for you. Once your booking has completed, we will send you a reminder of your remaining balance through email or via text, or both, whichever you choose to get.
6. How can I purchase a booking pass?
Unfortunately, we do not currently offer passes through our online booking site. Sorry for the inconvenience, but to ensure you, our loyal clients get the best deals, we cannot simply offer them to everyone just yet. We do however, provide free trials and discounts to referrals, as well as bonuses for you, whom referred them.
As of now, we only take booking pass requests through email or text message. We will confirm your request as always and make sure you are notified when it has been processed.
7. Can we combine our bonuses with a booking pass?
Unfortunately, bonuses and passes cannot be combined. The reason for this is because bonuses are a one time usage. For instance, if a bonus of a $10 off for your next booking was given, a pass which was previously purchased cannot be applied to that deal as it has already happened.
8. What if I get a bonus prior to a pass purchase?
Again, we’re sorry for the inconvenience, but we want to make it fair for everyone to get the same deal. Besides, booking passes have savings built into them already.
9. About that bonus?
Yes, yes. It was probably not mentioned before, but we do have a referral program where we offer various discounts for those who do not wish to purchase passes. We call it our Loyalty Program.
Though it is not exclusive to just clients who don’t purchase passes, Loyalty Program clients are the ones that benefit most because of the instant savings on a singular booking.
Bonuses range from $5 to 20 off a single booking, as well as a 1-day complimentary booking of your choosing. All of this to show our appreciation for your continuous support.
10. What if I don’t use the whole balance of a booking pass and I decide to not continue with it?
We understand life has its challenges and sometimes we need to cut off some unnecessary expenses. We are more than willing to refund the remaining balance of the pass, at the rate it was originally purchased.
Booking Pass Overview
- Packages are called Booking Passes
- 1-week, 2-week, and 3-week periods
- 5%, 7.5%, and 10% savings for its corresponding weekly pass
- Use it all at once or broken up until balance is reached
- We track your balance and notify by email
- Pass requests through text or email only
- Cannot be combined with other offers
- Unused balances are refundable
We hope we have answered all of the questions regarding Booking Passes (Packages) and are able to provide you the best experience with us as much as possible. We truly value your feedback and support. Should you have other questions regarding our services, please feel free to email or message us at your convenience. Also please subscribe and share this post to your friends and family who are interested in these types of services.
Thanks so much for reading and have a wonderful rest of your year!
Petraordinary Pet Services 